I was once told the board decide there own wages. IbneI'm unsure now if my package is actually arriving or just lost...I placed an order of international standard package to US on July 25th. I'm really sorry but we really do not have authority to speed up the process. During stage 3 restrictions AU Post had not evolved their operations to cater for covid impact (I received docs via DHL in 4 days). When the tracking did not show anything, they told that the parcel has been misplaced.

You can also see this at Hi there, I have a parcel coming from USPS to postcode 6101. So happy with this company. Shows how much they care.We are currently experiencing delivery delays due to a high volume of parcels in our network.

The good news is that we have received scans from our overseas delivery partner Pos Indonesia that they have received this article on 9th June. Clearly I was at minimum misled, or worse, outright lied to, by the Australia Post cashier. Arrived at MEL 16/Jul.How a company acts during crisis defines it. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.Your trust is our top concern.

At one point, they told that the parcel has been sent, when it was actually sitting in their Sydney warehouse. - Tracking no If you are the sender, please lodge a complaint via our official portal at https://auspost.com.au/help-and-support. Regards I sent a small packet international express post. Please answer.Sorry to know that the receiver still has not received this parcel in Poland. Australia Post Tracking Details. VERY DISAPPOINTED with Aus Post services. Thank you.I've checked our internal tracking site and unable to see any scan which indicates that your parcel has arrived here in Australia. - Your full name, address, contact no & email Finally, I wrote another detailed email to the CEO explaining how incompetent her colleagues are. Whenever I see the scan "Arrived awaiting clearance (Inbound)", I have to provide the same old response i.e it's with customs, cannot intervene to speed up the process and keep an eye on the tracking site. And don't blame businesses for "factoring it into their cost" when it's you AusPost, who are offering them as well as us, a service. There are no excuses for offering a service at cost to customers and not providing said service. Plus staff with no empathy for the customer and no accountability. When you lodged this parcel at the counter, you had to fill and sign a customs declaration form where the customs duty was mentioned.

When I pointed out that the tracking is not showing anything, they passed the blame to NZ Post. The good news is that we have received scans from our overseas delivery partner Pos Indonesia that they have received this article on 9th June. - Sender's name, address, contact no & email

I must admit that CEO office was very helpful. Until mid of July, the parcel was sitting in Sydney while some of my friends who sent with me had their parcels delivered in a couple of weeks. Tracking number EJ260360267AU. Ask a question about Australia Post International Express in Couriers. Simple. How long till this package will finally be delivered? It’s been 18 days and my package has yet to left SydneyIt used to take only 2-3 days from Australia to Singapore and now it’s already 18 days and my package has yet to left Sydney. It’s going to Brisbane, Queensland.

These people simply do not care and lie. They just sit in Melbourne. So happy with this company. It has left Melbourne now and has been scanned as "processed by air carrier" three times but the last information was August 28 and I don't think it's even in Canada yet!!

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